Refund policy

Refund & Return Policy

At Kurely Beauty, we want you to feel confident in your purchase.
If you are not completely satisfied, please review our return and refund policy below.

Returns

We accept returns within 30 days of the purchase date.

To be eligible for a return:

The product must be unused, unopened, and in its original packaging
All seals must be intact
Proof of purchase (order number or receipt) is required

For hygiene and safety reasons, opened or used skincare and cosmetic products cannot be returned.

Non-Returnable Items

The following items are not eligible for return or refund:

Opened or used products
Gift cards
Final sale or promotional items (if applicable)

How to Start a Return

To initiate a return, please contact us at info@kurely-beauty.com with:

Your order number
The reason for the return

If your return request is approved, we will provide instructions on how to send the product back.

Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item sent by us.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery at info@kurely-beauty.com.
Include your order number and clear photos of the issue so we can assist you promptly.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to the original payment method used at checkout.
Please allow 10 business days for the refund to appear on your account, depending on your payment provider.

Original shipping fees are non-refundable unless the return is due to our error.

Late or Missing Refunds

If you haven’t received your refund after the processing period:

Check your bank or credit card account again.
Contact your bank or card issuer, as processing times may vary.
If the issue persists, please contact us at info@kurely-beauty.com

Policy Updates

Kurely Beauty reserves the right to modify this policy at any time.
Any changes will be effective immediately upon posting and will apply to purchases made after the update.